Blind Spots, Pizza Trackers & a “Relentless Consumer-Centric Approach.”

 

Will Walders believes one of the most important things an organization can do, especially now, is to become “brilliant at the basics.” At its core, it means making sure clinical systems are functioning properly and users can access their email without issues. In doing so, teams can create “an excellent foundation” to accomplish the more complex tasks…

Read the full interview here